Testimonials

Very Easy Experience

  The communication was easy and straightforward, they made everything easy. Nothing was an issue throughout the entire process.  

Above and beyond service

Lauren was extremely helpful from the start. She guided me through the process of buying a home as it was my first and made the terminology a lot clearer to me. Her communication is beyond board and I...

The best Agent we have dealt with. Totally professional and courteous

Lauren helped make our experience very easy. She is a great agent, so helpful , friendly and has great ethics. It was a very good experience purchasing our new home with Lauren, We would recommend her...

Excellent communication/ knowledge of the area, very proactive and professional

Lauren had so much knowledge from the start, I work in the Home Lending industry, and deal with different agents on a daily basis, It was really important to me that the agent I worked with was upfront...

Excellent

  Very informative and great communication  

Wouldn’t recommend anyone else to sell your property!

Lauren made the whole experience a lot less stressful than I thought it would be . Her knowledge and guidance was essentially what pushed the price we wanted . Made herself available at all times and was...

Top Notch

  Lauren Hair is the agent of the house we are purchasing, she is so easy to reach and explain everything we need to know to move forward, very helpful agent, make the whole process going smoothly,...

Pleasurable experience

  Jess was accommodating throughout the day when visiting three properties that I was considering buying. She presented a professional positive attitude and was very informative when questions had...

Professional agents

Good communication, understanding what’s customers wants. Always there for customer. Thx

Top notch professionalism

  Lauren is a delightful agent who made sure our house buying journey went smoothly. Any questions were answered promptly and communication stayed open and respectful. Thank you.  

Best purchase experience ever

  Lauren was incredibly responsive throughout the entire purchasing process, making it an effortless and enjoyable experience. She kept me well-informed at every step. Her extensive knowledge of Raymond...

Great Communication

Jess was great with communication and follow through from what she said she would do.

Lauren is amazing!

Lauren is an amazing agent. She has kept me informed, helped me understand the process of selling and has supported me and my family through the sale of our first property. Six years ago I brought the...

Fabulous!

This has to be one of the most seamless and easiest real estate transactions I have been involved in.  Not only was Jess professional and energetic, she was very knowledgeable on the market and aligned...

Sold Sold Sold

I would like to thank Lauren and her great team for their professionalism in making the selling process easy and helped me understand what was happening ever step of the way. Ever obstacles that came along...

Pleasant stress free experience

From the moment we first contacted Lauren to inspect the property, the communication chain was good. Lauren was always happy to answer any questions we had and advise what takes place at each step of the...

Brilliant market knowledge communication was excellent.

Thank you Lauren for your help with the sale of my Dad's home you are very professional and have a great No Bull S#&t sales approach. I would recommend Bates Real estate to anybody looking to buy or...

How easy was that!!

From the moment we met Lauren she was supportive and very knowledgeable re the market. It has been an absolute pleasure to work with Lauren and the sale for our house was seemless and easy.

RESPONSIVE AND COOPERATIVE

Lauren has been excellent to work with, keeping us up to date and being proactive in following out our wishes every step pf the way. Highly recommend!

Great to work with

Lauren made the process of purchasing a property a pleasure. I highly recommend Lauren. 

Excellent selling agent!

Recently sold my house in Raymond terrace with Jess Snow. During the marketing and selling period, the level of service and communication from Jess was excellent and timely. Whenever there were open house...

Exceptional Results, Outstanding Communication

Lauren exceeded expectations in selling our house, securing a desired price. Great communication the whole process! Smooth and stress free.. 5 Stars! 

Purchase on Smiths Lane

Friendly and approachable. Professional and efficient when required.

Professional & expertise in her field

Wonderful communication, great advice, professional & expertise in her field. We chose Lauren as our agent because of her attention to detail. Lauren helped guide us through a quick sale of our home,...

Very easy to deal with

I would recommend Lauren to anyone buying or selling. Very pleasant to deal with nothing was too much trouble. whenever I had a question I was always answered if Lauren was busy at the time she would always...

Great communicator - highly recommend

My experience working with Lauren has been nothing but pleasant. She was extremely helpful throughout the whole process, very knowledgeable about the area and was willing to share her insights. She also...

Highly recommended

The whole process of selling my property went smooth. Lauren took care of everything and I was updated with the progress on a regular basis.

Very professional

It was a smooth and easy experience  dealing with Lauren. She kept in regular contact at the various milestones and ensured we understood each stage of the transaction. I highly recommend  L...

Professional & understanding

For personal reasons the sale of the house was difficult & emotional, Lauren was understanding of this & was patient, kind & reassuring. Lauren went out of her way in making sure the process...

Jess Snow was always polite and very professional!

Jess Snow answered all my questions professionally and found a buyer quickly. I would recommend her to any body thinking of selling or buying a property.

Exactly what I needed..

Lauren and the team at Steve Bates were knowledgeable of the local market, able to get the property market ready and really were invaluable throughout the process. I couldn't have asked for a better team...

Very professional and efficient

I initially spoke to Jess months before and explained to her what I was after and my budget. Being in Sydney and not able to attend every viewing, Jess was able to arrange private inspections for me and...

Great service, professional and hassle free experience!

From a first home buyers experience, Jess made the process simple and hassle free. Her knowledge was impressive and Jess was a great real estate agent to deal with. Jess made the process of buying a home...

Excellent

Very reliable and always available to help with your questions, excellent professionalism. 

Really fast and good. Trustworthy.

Good experience, loved.

Great agent!

What a great experience we had selling our home with Lauren and her team!  Lauren was professional and honest about all aspects of our sale and shared her knowledge into the local area and market...

Lauren Hair and her team were wonderful!

I had heard wonderful reviews about Lauren’s business reputation, she responded to my initial message  inquiry,  within minutes, she then rang and offered to view the property immediately....

Good Real Estate Agent

Professional.  A good real estate agent. Friendly and fair .  

Helpful and excellent!

Jess Snow is a very helpful well mannered, has excellent communication skills. Jess Snow is well dressed very experienced ,very polite on the phone and in person contact ,and very understanding.

Steve Bates - Lauren Hair!

As first home buyers we had a lot of questions, Lauren made the process a lot easier. She was always a phone call away for anything, very reassuring for us and took the stress away. We couldn’t of...

Professional Agent

Lauren is very professional.  As for communication, helps out anytime a customer wants and in a happy manner. 

Real Estate 101

Jess was friendly and easy to deal with. 

Excellent service

Delighted with dealing with Jess and Steve Bates Realty. Jess is professional, courteous and provides outstanding service. Her experience and knowledge shines through.  Through the drawn out process...

Excellent

Lauren managed to get us over our top $$$  

Highly Professional

Lauren made everything so easy. Nothing was a hassle, and I was informed every step of the way. Very knowledgeable and honest. Would highly recommend!  

Jess is outstanding!

Jess has been nothing but amazing. She has always forwarded information in a timely manner, answered all our questions and kept us up to date with everything. We couldn’t recommend her or Steve Bates...

Great price!

Above my expectations. Lauren’s recommendations in regard to pricing, marketing and presentation proved to be crucial in achieving an excellent result all round. Both Lauren and Jess kept me fully...

Personalized Service, Extremely Professional, Diligent and Helpfu

From the moment that I met Jess I knew she was the one to sell my home. She offered advice on how to present my home, provided contact details of people to help me with small maintenance jobs, and when...

100% recommend Lauren

Lauren was very professional in dealing with every stage of the purchase. Lauren was knowledgeable and patient in answering all my queries. We appreciate the advise provided during the process. I will...

Lauren Rates

Lauren was great to work with and kept me in the loop with open communication throughout the whole process!  

Exceptional Service!

Great staff, great service, job well done!  

Excellent

Excellent agent, recommend!  

First Home Purchase

Lauren made Our Experience purchasing Our First Home simple and Easy from the Moment we seen Her at the Open Home. Always Happy to assist in Anyway she Can. We are very Happy with Our Experience Purchasing...

True Professional

I can’t recommend Lauren and her team highly enough. Lauren has been a true professional and has kept me informed every step of the way through the sale of of house.   

A helpful, friendly, knowledgeable and responsive agent

We enjoyed working with Jess to buy our new home. She was helpful, knowledgeable and responsive to our questions and requests. She was there when we needed questions answered or advice, but wasn't pushy...

Simply the Best

Lauren and the team at Steve Bates RE are simply the best. Lauren knows the market and is honest with her recommendations... and she is always right! I wouldn't hesitate to recommend Lauren for all your...

Highly Recommended

Lauren and the team where fantastic. I always felt valued and heard throughout the whole process. I would highly recommend Lauren and the team for any sales, purchases or rentals.  Integrity and honesty...

Second Time around

We went to see a home Lauren was selling and she was upfront that an offer was in on the home at that point in time. So we didn't put in an offer, as we were still looking for our forever home, our girl...

Best agent on the market

Lauren has been professional in every aspect of the sale. I must admit I have used many real estate agents in the past and Lauren has been the most stress free, friendly and helpful agent I have ever met....

Really helpful as a first time buyer

Jess was a huge help buying my first home. She took the time to explain the whole process to me from making an initial offer through to exchanging contracts.  She made the whole process hassle free...

Fantastic experience

Lauren and her team know the Raymond Terrace market! She was very honest with her advice and made the process simple to navigate! We bought the house through Steve Bates and because of their upfront honesty...

We Highly Recommend Jess!

Being first home buyers we were a little nervous about the whole process, however Jess made it as smooth and stress-free as it could be.  She was a great communicator and arranged for us to get through...

Great knowledge market, friendly & professional

We recently purchased our home & found Jessica to be friendly & helpful while going through inspections & the purchase of the property. We would very happy to recommend Jessica for the purchase...

Lauren Hair - Personal Review

Lauren was amazing to deal with. She was extremely attentive and even went out of her way to assist us with looking at various properties, which even included time out of her own time off to assist us...

Great communication

Lauren, Jess and the rest of the crew were great at keeping me updated on the sale of my property! Very accommodating, always took the time to answer my endless questions!! Very happy with the sale!

Jess was a gem to deal with, quick to respond in a kind and can do manner .

Although I never met Jess in person due to limited mobility at this time the dealings over the phone and via email were easy and Jess was kind and professional.  Jess actually showed my daughter through...

Excellent communicator, professional and knowledgeable

Jess has been a great estate agent for me.  She communicates well, is easy to talk to about what is happening, the market and potential buyers.

Excellent result

From the very first day I sat down with Lauren to discuss the sale of my home, I knew I had chosen the right lady. Her attention to detail outlining the procedures associated with the sale and the subsequent...

No Fuss & Very honest

Jess researched my area to make sure I could get the best price. She was very honest . I was surprised when Jess called me with an offer on Easter Monday, that is dedication. She sold my house within 5...

Awesome real estate agent

Lauren over the last few months has worked tirelessly in the pursuit of selling my property.  She is dedicated,  hard working, and is a fountain of knowledge in helping to form a strategy to...

Professional and Approachable

Jess was very professional and approachable during the process, she answered any and all my questions in a timely manner. She was also very knowledgeable about the market and processes involving strat...

Extremely Professional shows in knowledge, communication

Highly recommend Lauren Hair in both Buying and Selling. Lauren is Extremely Professional we have sold and bought over the years. I will keep using Steve Bates and Lauren Hair and happily recommend. Lauren...

Lauren is very professional at her job which made us fell very comfortable and confident with her

We would like to thank lauren for all the work and support throughout the sale if our house.  I would highly recommend lauren to any prospective seller or buyer, lauren made everything so easy and...

Wow, very professional.

Lauren , Jessica and all the team at Steve Bates real estate are so professional and friendly. They know their job and the market. We had a great result with their help and guidance and we were never pressured. We...

Exceptional service form one of the best in the business.

What an amazing experience.  Lauren & Jess at Steve Bates real-estate made the experience of selling our much-loved family home as stress free as possible with regular and positive feedback during...

Nothing is a problem

Jess is very obliging and nothing is a problem when it comes to showing and buying property. The Steve Bates team are there to help. Jess and the team make it easy. 

Lauren Hair and Team

Lauren and the team at Steve Bates Real Estate could not have been more helpful. Everything went smoothly and we were kept up to date with proceedings at all times.

Professional and Friendly Service

I cannot rate Lauren and the team high enough for the service they provided. They went out of there way to keep me updated even when they were on Christmas break. Very Professional and Couretous. Would...